Shipping Policy
Shipping Policy Disclaimer
All shipping and delivery dates provided by our store are estimates only and are not guaranteed. Delivery times may vary due to carrier delays, weather conditions, supply chain disruptions, holidays, or other circumstances beyond our control.
Once an order has been transferred to the shipping carrier, responsibility for delivery timing and handling rests with the carrier. We are not liable for delayed, lost, stolen, or damaged packages after they have been marked as shipped, although we will make reasonable efforts to assist customers in resolving shipping issues with the carrier.
Customers are responsible for providing complete and accurate shipping information at the time of purchase. We are not responsible for packages delivered to incorrect addresses provided by the customer.
By placing an order through our website, you acknowledge and agree to the terms of this Shipping Policy and Disclaimer.
Shipping Policy
Thank you for shopping with us. We are committed to providing reliable and timely shipping for all orders placed through our online store.
Order Processing
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Orders are typically processed within 1–3 business days after payment is received.
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Orders are processed Monday through Friday, excluding holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods & Delivery Times
We offer standard and expedited shipping options at checkout. Estimated delivery times are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on:
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Order weight
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Shipping destination
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Selected shipping method
Free shipping promotions may be offered periodically and will be clearly stated on the website.
Domestic Shipping
We currently ship within the United States. At this time, we do not ship to P.O. Boxes or APO/FPO addresses unless otherwise stated.
International Shipping
International shipping is not available.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment.
Delayed or Lost Shipments
While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to weather, carrier issues, or high shipping volumes.
If your package is lost or significantly delayed, please contact us at: crossencrops@gmail.com
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address, contact us immediately before your order ships.
Damaged Items
If your order arrives damaged, please contact us within 5 days of delivery with photos of the damaged item and packaging. We will work to resolve the issue as quickly as possible.